Situation
This customer is one of the leading Food Manufacturers and Retail Organizations in UAE, with the objective “to provide sustainable value – added products and services for everyone, everywhere and every day”.
Their success is due to their diversity, where they provide their products and services in the 5 continents with different offerings.
Problem
In the past, this leading entity was not able to market their offerings properly due to issues in their business continuity that was affecting their Business Processes. Accordingly, the supply chain was affected over multiple occasions and locations. As a result, they could not deliver the products and services on time, which led to financial and market share losses.
Solution
Due to the continuous outage of their Data Center (DC), Emitac had conducted a detailed analysis of the cause(s) of this issue and suggested to have specific upgrades with automated Disaster Recovery (DR) that provides seamless Business Process Automation.
At the same time, Emitac had changed their Production Environment to be their DR and the new location to be assigned for Production, where all their applications and databases have been transferred and replicated with automation.
Outcome
Our fully integrated solution helped this prestigious Healthcare Provider to achieve their goal of enhancing patient’s experience with uptime commit of 99.9%.
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