CardNEXT
A powerful tool to serve your credit card customers
A Next-Generation Integrated Service Platform
Reflexion CardNEXT is a powerful tool to serve your credit card customers for all their service request needs on time, every time, at a click of a button.
A Next-generation, Integrated Service Platform designed for Credit Card Service Request Operations with specific functions such as Lead generation, Tracking, Booking, end-to-end Operations Management and Reconciliation for Loan, Balance Transfer, Easy Payment Plan etc. It also focuses on departments of Retention, Customer Service and Rewards Redemption managing complex Services Types & Requests with CTI integration.
Achieve superior after sales
Effective Up selling to existing customers
Regain lost customers
Built In Workflows with Active Intelligence
Service
Request
Apply
SLA
Deliver
Service
Send for
Approval
Trigger
Tasks