CardNEXT

A powerful tool to serve your credit card customers

A Next-Generation Integrated Service Platform

Reflexion CardNEXT is a powerful tool to serve your credit card customers for all their service request needs on time, every time, at a click of a button.

A Next-generation, Integrated Service Platform designed for Credit Card Service Request Operations with specific functions such as Lead generation, Tracking, Booking, end-to-end Operations Management and Reconciliation for Loan, Balance Transfer, Easy Payment Plan etc. It also focuses on departments of Retention, Customer Service and Rewards Redemption managing complex Services Types & Requests with CTI integration.

Achieve superior after sales

Effective Up selling to existing customers

Regain lost customers

Built In Workflows with Active Intelligence

Service
Request

Apply
SLA

Deliver
Service

Send for
Approval

Trigger
Tasks

Service Request

Send for Approval

Service Request

Trigger Tasks

Deliver Services

Visual Illustration of Reflexion CardNEXT

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